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To qualify for wholesale pricing, you MUST have a state sales tax ID number
and either an FEIN or SSN for business tax reporting. |
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Welcome to our wholesale area! We are dedicated
to providing high quality, low cost adult novelties. Please keep
in mind that you MUST complete a distributor agreement prior to or with your
first order to be able to place wholesale orders. If you have not done so,
just click on the distributor agreement link on the bottom of this page to
fill one out. |
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MINIMUM ORDER: $100 before shipping.
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ACCOUNT REQUIREMENTS: To qualify for wholesale pricing you must have a state sales tax ID number and either an FEIN or SSN.
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SHIPPING: All orders are shipped FOB Kansas City, Missouri and generally within 1-2
business days. UPS ground service will be used unless otherwise
specified. If you are considering 3 Day Select shipping, please
remember that because we are centrally located, it will probably be a
waste of money unless you are on one of the coasts. The customer is
responsible for all freight charges, COD fees, insurance and handling
charges, all of which will be included in your final total. Please be aware
that our shipping calculation system is designed for use with typical
retail orders and cannot correctly calculate wholesale shipping because
of the unpredictable weight & dimensions that result from typically
larger wholesale orders. It will give you a rough estimate but your
shipping charge will be based on the actual shipping calculated once
your order is packed.
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PAYMENT OPTIONS: Initial orders must be paid by COD money order or if paying by credit card, they must be shipped to the billing
address of the card. Once a customer has purchased $2500 in merchandise, they may apply to pay by COD company check or to
have credit card orders shipped to an address other than the billing address. If approved, they will be able to do so for 10% of
their total purchases (i.e., if you’ve spent $3500, you may pay for an order up to $350 by company check). We only accept Visa
and Mastercard for credit card payment. All CODs should be made payable to Synergy Services. There will
be a $30 handling fee for all “in-sufficient funds" checks; no exceptions.
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SHIPPING NOTICE: Once your order is shipped, you will
be contacted within 1 business day with your total. If you order
online, you will receive an e-mail that will have your total and
tracking number and a phone call with the total but if you order by
phone, fax, or e-mail, you will only receive a phone call with the
total. If the order is COD, please have the payment ready when the
order arrives.
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ORDERING ONLINE: We encourage customers to order online as it will allow us to process
your orders quicker and thus get them to you quicker. Online ordering
is 100% secure with 128
bit encryption and in our 10 years of accepting online orders, we have
never had a single security problem. If we prefer not to order online, we also accept orders by phone, fax, and e-amail.
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BACKORDERS: Backordered and out of stock items that are listed on our site as
available but have sold our since our last update will be removed from
your order and you will not be charged for them. Backordered items will
not be shipped later or automatically added to your next order; it is
the responsibility of the customer to reorder these items at a later
time so that you wont end up with something that you no longer want.
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DAMAGED or MISSING ITEMS: Any damaged or missing items must be reported to us within 72 hours of receipt of the goods; there are
absolutely no exceptions to this rule. If it’s the weekend, call and leave us a message, we’ll get the details the following business day.
If any portion of your order arrives damaged, the damaged item(s), the box they arrived in, and all packaging material must be kept
until further notice from us.
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WHOLESALE RETURNS: Only items that arrive damaged through manufacturer defect or as a result of shipping will be authorized for
return. The returned merchandise MUST be in the original packaging and free of any customer marking or tags. Any return deemed
not defective or damaged by shipping will not be credited or replaced.
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REFUSED ORDERS: On all refused orders, the customer will be charged a 10% repacking fee plus all additional freight charges if
reshipment is requested or a 35% restocking/cancellation fee plus all freight charges if the order is completely refused. These
fees also apply to portions of an order and will be applied to only that portion of the order. These fees must be paid before
another order can be placed.
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CANCELLED ORDERS: Orders that are canceled before shipping will not be charged any cancellation fee. Orders that are canceled
after shipping will be subject to a 35% restocking/cancellation fee plus all freight charges.
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PRODUCT INTENT: All of our products are sold as adult novelties and marital aids. They are not intended to treat or cure any condition.
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COPYRIGHT INFORMATION: The Sex Toy Orders, The Red Light Shop, & Red Light Shopping name(s), logo(s), and design(s) are the wholly owned trademarks of Red Light Imports as is all of the content of each of their sites. They may not be used in any way without prior specific written permission.
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ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. BULK PRICES ARE AVAILABLE ON MANY ITEMS, JUST ASK.
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Click Here
to Complete our
Distributor Agreement |
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